AEC Software is committed to protecting the privacy of its customers, and we have taken strong measures to ensure that the information we gather from you will be secure and confidential. We hope the following information will help you understand how AEC Software collects, uses, and safeguards the personal information you provide on our website.
Visiting the AEC Software site does not require you to provide personal information about yourself. While IP addresses (the Internet address of a computer), browser type, and browser version are logged to track a user's session, the user remains anonymous. We do not link IP addresses to anything personally identifiable. No other information is collected through our website unless you decide to become a registered member or conduct an online transaction. When you engage in certain activities on our site such as downloading demo versions, downloading product updates, registering a product, entering contests, or purchasing a product from our online store, you may be asked to provide personal information by completing and submitting online forms. We do not share, sell, rent, or exchange personal information with third parties. When you purchase products from aecsoftware.com, we collect shipping and billing addresses, and credit card information. Any time we ask for a credit card number, we transmit that credit card number in an encrypted format using industry-standard SSL (secure socket layer) encryption. For more information about security see our Security Statement.
We intend to protect the quality and integrity of your personal information. We have implemented appropriate technical and organizational measures, such as using encryption for transmission of credit card numbers and personal information, to help us keep your information secure, accurate, current, and complete. For more information about security, see our Security Statement.
In some instances such as product registration, purchases, contests, or through your use of certain online transactions, there is information that we are required to collect to enable us to process your request. We will not share, sell, rent, or exchange personal information with third parties without your consent. We use personally identifiable information to better serve you when you purchase or download products. The information that you provide is also used as part of our effort to keep you informed about product upgrades, product updates, special offers, and other AEC Software products and services. If necessary, AEC Software may disclose user information if we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against an individual who attempts, even unintentionally, to gain unauthorized access to AEC Software information or to disrupt our web site. When we record such information about your session or about you we may use it for internal research or to improve our site and the services we offer you. AEC Software may occasionally present a special contest or promotion that may be sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with other contest sponsor(s), we will provide a statement to that effect.
AEC Software recognizes and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to AEC Software to be used to inform you of other products, services, upgrades, free updates and special offers available from AEC Software, and you indicate this preference when you provide your personal information, we will honor your preference. AEC Software provides a number of ways for you to "opt-out" of receiving additional information from us. If you do not wish to receive our email bulletins you can opt-out of receiving these communications by using our email contact form with the word "remove" in the subject line. You can also contact us at any time postal mail to decline promotional material.
You may request that updates be made to your personal information and privacy preferences
through our email contact form,
or by calling AEC Software at (800) 346-9413 or (703) 450-1980. Please include your
name, email address, and all pertinent information when you contact us. You may
also write to us at:
Customer Service Department
22611-113 Markey Ct.
Sterling, VA 20166
Please keep in mind that if you have submitted a request to have your information updated or deleted, there is a two to four week period during which you may receive information while we are updating or deleting your information.
Our website contains links to other public and private websites. These links are provided for your convenience, however, AEC Software assumes no responsibility for the privacy practices or the content of such websites. AEC Software encourages you to read the privacy statements of these linked sites as their privacy practices may differ from ours.
While children may view AEC Software's product ad campaigns and marketing materials, we do not generally target children as customers or solicit data from them. If you are under 18 years of age, you should not provide information on this site and should ask your parent or guardian to do so for you. AEC Software encourages parents and guardians to take an active interest in their children's use of the Internet.